Sixt UK Reviews
Sixt UK Customer Reviews (7)
- Most recent
- Oldest
Sixt UK Customer’s Q&A
Sixt UK FAQs
About Sixt.co.uk Prices and Cost?
At Sixt.co.uk, the quote for a vehicle rental can be obtained instantly online or by contacting their reservation team. The booking price inclusions are as follows: Loss Damage Waiver, Third Party Insurance, Damage Protection, Breakdown Cover, and VAT. These are included whether you choose to Pay Online or Pay upon Arrival. Additionally, Free Rebooking or Cancellation is included when you pay upon arrival.
A quoted price is not binding until a reservation has been made or booked. The quotes, rates, and prices vary throughout a day, depending on the availability of their fleet. Rates can change at any time and/or date, depending upon vehicle availability. However, once a reservation booking has been confirmed, the price will not change unless the booking is amended.
Reservations made for destinations outside of the UK are subject to fluctuations in exchange rates, but the price in the local currency will not change. Some destinations are subject to a premium location surcharge, this fee is included within the rate shown unless otherwise stated. Typically, all online quotations from Sixt.co.uk do include VAT.
In the UK, a young driver charge is applied for drivers under 28 years. There are also limitations on available vehicle classes. Prices and terms vary between countries. Weekend prices for cars and minibuses start from 12:00 on Friday to 09:00 on the following Monday. For commercial vehicles, weekend prices start from the time that your pick-up location opens on Friday to 09:00 on the following Monday.
About Sixt.co.uk Popular Products and Services?
Sixt.co.uk is an internationally renowned car rental company offering mobility services in over 2,200 locations across 105 countries worldwide. The company was founded in 1912 and has brought a century of experience and knowledge into its operations. Sixt.co.uk provides a comprehensive and diverse selection of vehicles, including hatchbacks, family estates, people carriers, minibuses, convertibles, 4x4s, and luxury cars.
In addition to car rentals, Sixt.co.uk offers a variety of other services. These include a premium car sharing service called DriveNow, a transfer service provider named myDriver, the Sixt Limousine Service, and Sixt Leasing SE. The company also has a dedicated app that caters to all mobility needs.
However, it's worth noting that some customers have reported issues with the service, particularly regarding the return of deposits. As always, it's recommended to read reviews and understand the terms and conditions before using any service.
About Sixt.co.uk Payment Method?
Sixt.co.uk accepts a variety of payment methods for its services. Customers can use all major credit cards, including Visa, Mastercard, Eurocard, American Express, and Diner's Club. The same applies to debit cards from these companies. However, certain forms of payment are not accepted, such as cash, Visa Electron (debit card), and all types of prepaid cards. International debit cards are accepted, and payments can be made using a non-UK debit card. It is important to note that the cardholder who pays for the booking must be the main driver, as stated on the Rental Agreement. Sixt.co.uk also offers a pre-pay tariff for rentals, which is generally cheaper than paying upon arrival, but fees may apply for cancellations or amendments to pre-paid bookings. Company credit cards are accepted only if the renter's name is displayed on the card.
About Sixt.co.uk Payment Method?
Sixt.co.uk accepts all major credit cards including Visa, Mastercard, Eurocard, American Express and Diner's Club. They also accept all major debit cards such as Visa, Mastercard, American Express and Diner's Club. However, cash is not accepted at any Sixt branch. Also, Visa Electron (debit card) and prepaid cards like prepaid Mastercard are not accepted. International debit cards are accepted. The card holder who is paying for the booking has to be the main driver, as this will be stated on the Rental Agreement. Sixt offers a pre-pay tariff as well as a flexible pay-on-arrival tariff. When paying in advance, the price is cheaper, but fees may apply to cancelling or amending pre-paid bookings. Company credit cards are only accepted if the card displays the name of the renter who is collecting the vehicle.
Sixt.co.uk Return Policy?
For Sixt.co.uk, the return policy allows customers to return their rental vehicle at any time before the end of the rental period. It is recommended to inform Sixt of the return date at least seven days in advance to prepare for the return optimally. Changes to the rental, such as an alternative drop-off location or payment method, can be made upon return. If a vehicle is returned without prior notice, a fee may be charged. As for a shipping policy, it typically does not apply to car rental services since the product is a service rather than a shippable item. Customers are responsible for picking up and returning the rental vehicles to the designated Sixt locations.
How can I contact Sixt.co.uk customer service?
To contact Sixt.co.uk customer service, there are several methods available. For general inquiries, an easy contact form is available on the SIXT Service and Help page1. If there are further questions, the e-mail address and hotline telephone number can be found at the end of each article on the same page1. For specific complaints, Amy Bond can be reached at customer-service-uk@sixt.com3. For changes to a reservation, the Customer Services team can be contacted at +44 (0) 207 0 1882334. For breakdown assistance, the number is +44 (0) 344 4 9933995.
How can I book a ride with Sixt.co.uk?
To book a ride with Sixt.co.uk, customers need to download the SIXT app and select the 'Ride' tab. The app consolidates all SIXT services into one platform. Once the ride tab is accessed, simply enter the destination to view the available options. Rides can be booked as scheduled or on-demand, with a choice of vehicle types ranging from standard cars to luxury sedans. Payment is cashless, charged automatically to the card on file upon reaching the destination. For added security, all drivers are trained and licensed, and customers can track their driver and have access to their contact details in advance. The app also allows users to manage their rides and profiles, distinguishing between business and private trips.